Terms & Conditions

1. About Us

These Terms & Conditions apply to all courses, activities, and services provided by Peak Adventures (“we”, “us”, “our”). By making a booking, you agree to be bound by these terms.

2. Bookings & Payment

• Full payment is required at the time of booking unless otherwise agreed in advance.
• Your booking is not confirmed until payment has been received.
• All prices are shown in GBP (£) unless stated otherwise.

3. Cancellations by You

If you need to cancel your booking, you must notify us in writing (email is acceptable). Cancellation charges are based on the number of days before the course start date:

• More than 28 days: Full refund minus any non-recoverable booking or transaction fees
• 14–28 days: 50% refund
• 7–13 days: 25% refund
• Less than 7 days: No refund

No refunds are available for late arrival, early departure, or failure to attend.

4. Transfers

Where possible, we may allow you to transfer your booking to another course date. This is not guaranteed and is subject to availability and instructor discretion.

5. Cancellations or Changes by Us

We reserve the right to cancel, modify, or reschedule a course due to circumstances beyond our control, including but not limited to:

• Unsafe weather or environmental conditions
• Instructor illness or unavailability
• Safety concerns

If we cancel a course, you will be offered either a full refund or a transfer to an alternative date. We are not responsible for additional costs such as travel, accommodation, or other expenses.

6. Weather & Conditions

Mountain and outdoor activities are highly dependent on weather and ground conditions. Courses will run in most conditions, and poor weather alone is not grounds for a refund.

Instructors may adapt locations, objectives, or activities to ensure safety and learning outcomes.

7. Participant Responsibility

You are responsible for ensuring that:

• You are physically fit enough to participate
• You arrive with appropriate clothing and equipment as advised
• You inform us of any relevant medical conditions or changes prior to the course

Failure to disclose relevant medical or fitness information may result in exclusion from activities without refund.

8. Equipment

You are responsible for providing your own equipment unless otherwise stated. Some specialist equipment may be available for hire by prior arrangement.

9. Instructor Authority

Our instructors have full authority during all activities. Any participant behaving in a manner that is unsafe, disruptive, or inappropriate may be removed from the course without refund.

10. Risk & Acceptance

Outdoor and mountain activities involve inherent risks. By booking, you acknowledge and accept these risks and agree to take responsibility for your own actions and participation.

11. Insurance

We hold appropriate public liability insurance. This does not replace the need for your own personal insurance where appropriate.

12. Personal Data

We process personal data in accordance with our Privacy Policy.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.